OXERVATE® is a prescription eye drop solution used to treat a condition called neurotrophic keratitis. OXERVATE is safe and effective in children two years of age and older.
AAA
Connect with Us
Connect with Us

Support throughout your journey

Two teams are dedicated to helping you access and afford OXERVATE® and answer questions you may have.

DOMPÉ CONNECT TO CARE

Get help accessing your OXERVATE® prescription

When your doctor prescribes OXERVATE, you may also enroll in Dompé CONNECT to Care, a patient support program provided by the manufacturer of OXERVATE to help with:

  • Insurance verification
  • Financial assistance
  • Prior authorizations
  • General questions

Speak to a Dompé CONNECT to Care representative:

1-877-422-4412 
Mon – Fri, 8 AM – 8 PM ET

accredo

Accredo Health Group Inc., a specialty pharmacy, manages deliveries of OXERVATE directly to you*

With OXERVATE, you don’t go to the pharmacy every time you need a refill. Instead, Accredo ships OXERVATE to your home every 2 weeks, throughout your 8-week course of treatment.

In addition to coordinating your OXERVATE deliveries, an Accredo Pharmacist can also answer questions about dosing, administration, and what to expect during treatment.

*Unlike retail pharmacies, a specialty pharmacy only provides medications used to treat rare or complex diseases or conditions.

Speak with an Accredo representative:

1-888-454-8860  24 hours a day,
7 days a week

STORING OXERVATE

Storage guidelines

OXERVATE is supplied in an insulated pack, in weekly cartons containing 7 multiple-dose vials. This may include either frozen and/or refrigerated gel packs or, in some cases, dry ice.

  • Remove the weekly carton(s) of OXERVATE from the insulated pack and store for up to 14 days in a refrigerator in the original carton as soon as you can
  • Store the weekly carton(s) at 36 °F to 46 °F (2 °C to 8 °C) no later than 5 hours from when you receive the medicine from your pharmacy. Do not freeze

  • OXERVATE is stored in a freezer at the pharmacy. If you start treatment right away after receiving the weekly carton, you will have to wait until the first vial is thawed. Thaw the vial at room temperature up to 77 °F (25 °C). Thawing the vial could take up to 30 minutes when kept at room temperature
  • Keep all medicines out of the reach of children

How to Use OXERVATE
A thumbnail of the OXERVATE® Brochure
Start the Conversation

Preparing for treatment

You may have questions when you’re prescribed OXERVATE. Here are sample questions to consider asking your doctor.

  • Why was I prescribed OXERVATE?
  • What is neurotrophic keratitis?
  • Where do I get OXERVATE?
  • Do I have to keep OXERVATE refrigerated at all times?
  • I’ve never used an eye dropper like this. How does it work?
  • What are the possible side effects of OXERVATE?
  • What kind of eye pain might I experience?
  • When can I expect to see results?

Download the OXERVATE Patient Brochure and use the Doctor Discussion Guide during your next appointment.

Download

Now that you're ready to begin treatment, make sure you're familiar with the proper dosing and administration for OXERVATE.  Learn how to use

Connect with us

Sign up to receive more information, including tools and resources for accessing and using OXERVATE.

ALL FIELDS REQUIRED

Important Safety Information

Before you use OXERVATE, tell your doctor about all of your medical conditions, including if you:

  • have an infection in your eye. If you get an eye infection while using OXERVATE, talk to your doctor right away.
  • are pregnant or plan to become pregnant. It is not known if OXERVATE will harm your unborn baby.
  • are breastfeeding or plan to breastfeed. It is not known if OXERVATE passes into your breast milk. Talk to your doctor about the best way to feed your baby if you use OXERVATE.

How should I use OXERVATE?

  • Use 1 drop of OXERVATE in the affected eye or both eyes if needed, 6 times each day, about 2 hours apart starting in the morning. Continue your treatment for 8 weeks.
  • If you use any other eye drops, wait at least 15 minutes before or after using OXERVATE. This will help to avoid one eye drop diluting the other eye drop.
  • If you also use an eye ointment or gel or an eye drop that is thick, use OXERVATE first, and then wait at least 15 minutes before using the other eye ointment, gel, or drops.
  • If you wear contact lenses in your affected eye or both eyes remove them before using OXERVATE and wait 15 minutes after using OXERVATE before reinserting them.
  • Do not use other eye medicines without talking to your doctor.
  • Talk to your doctor first before you stop using OXERVATE.

What should I avoid while using OXERVATE?

  • Your vision may be blurred for a short time after using OXERVATE. If this happens, wait until your vision clears before you drive or use machines.

What are the possible side effects of OXERVATE?

  • The most common side effect of OXERVATE is eye pain, enlarged blood vessels in the white of the eyes, swelling of the eye, and increase of tears.

Tell your doctor if you have any side effects that bother you. These are not all the possible side effects of OXERVATE.

For more information about OXERVATE talk to your healthcare provider or pharmacist.

To report ADVERSE REACTIONS, contact Dompé U.S. Inc. at 1-833-366-7387 or FDA at
1-800-FDA-1088 or www.fda.gov/medwatch.

What is OXERVATE?

  • OXERVATE is a prescription eye drop solution used to treat a condition called neurotrophic keratitis.

Please see full Prescribing Information and Patient Information for OXERVATE.